Committee of the Red Cross (ICRC) and the Zimbabwe Red Cross Society (ZRCS) have officially opened the fourth RedSafe kiosk in Zimbabwe to increase accessibility of services for migrants and their families.
The Kiosk offers migrants a range of services aimed at helping them re-establish and maintain contact with their relatives, such as free calls and internet sessions.
Other services include access to the RedSafe app, which allows migrant communities to securely store their personal documents (IDs, medical records, education certificates) in a digital vault; and access to practical migration-related information and alerts, which warn users of time-bound specific services such as vaccination rollout updates or news of impending floods.
Marie-Astrid Blondiaux, ICRC Protection Coordinator encouraged all migrants to download the app or consult the RedSafe website to get these services.
“Many struggle with practical issues to register their children at school, access health services, get birth certificates, or arrange transport for repatriation. Dozens of organisations are providing assistance and protection to migrants, but they may not know about the vast services available or how to access them.” Blondiaux said.
While the RedSafe app is a South African-Zimbabwe pilot project, it is also available in Botswana, Lesotho, eSwatini, Mozambique, Malawi, Switzerland, and Zambia, providing useful and regularly updated information not only for those migrating but also for those who have already settled in South Africa.